BUYING 5+ SUITS? SAVE UP TO 40% WITH OUR BULK CODES

Privacy Policy

Overview

Splashsuits (Splashsuits.com.au) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

When you visit our store or make a purchase, we collect necessary personal information, including:

  • Order & Contact Details: Your name, shipping address, billing address, email address, and phone number.

  • Payment Information: Payment card details are processed securely through Stripe or Express Wallets (Apple Pay, Google Pay). Splashsuits never stores or views your complete credit card numbers.

  • Device & Usage Data: IP address, browser type, device information, and site interaction data collected via cookies and tracking pixels (e.g., Google Analytics, Meta/Facebook Pixel).

  • Customer Reviews: Any text or photo reviews you voluntarily submit directly or via any review partner.

How We Use Your Information

We use your personal data exclusively to:

  • Process, fulfill, and ship your orders via Australia Post and Shippo.

  • Send automated tracking updates and post-purchase support emails.

  • Send post-purchase review requests (14 days after fulfillment).

  • Analyze website performance and improve user experience.

  • Prevent fraudulent transactions and safeguard store security.

Information Sharing & Third Parties

We do not sell, trade, or rent your personal information. We only share essential data with trusted service providers who help us operate our business:

  • Payment Processors: Stripe, Apple Pay, Google Pay.

  • Shipping Partners: Australia Post, Shippo.

  • Site Analytics & Reviews: Google Analytics, Meta/Facebook.

All third-party providers are strictly contractually bound to keep your information secure and private.

Cookies & Analytics Opt-Out

Our website uses cookies to remember your cart items and analyze traffic. You can choose to disable cookies in your browser settings at any time, though some store features (like keeping items in your shopping cart) may be affected.

Contacting Us About Privacy

If you have any questions, would like to access or update your personal data, or wish to opt out of marketing communications, please contact us here.